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FAQ

How do I make an order?

so you know exactly when to expect your delivery. There are some cases where traffic or unforeseen circumstances may cause delays. If your delivery is taking over 60 mins we will toss in two free joints

How do I know when my order will be delivered?

All communication will be handled via email and SMS messaging. We will send a pre-arrival text indicating the the delivery person is about to drop off your order.

What payment methods do you accept?

We accept Visa, Mastercard, Debit, Apple Pay or Cash in person.

How do I cancel or change my order?

Please contact us via email located under this FAQ or in the About page.

What is your return policy?

All products are final sale, unless a product is defective. In the case you have purchased a defective product, please report the issue as close to the order date as possible and attach a photo or video. We will happily honour an exchange, or provide store credit depending on the circumstances.

My vape does not work

Click the button 5 times until the light blinks to turn on/off.

Still have questions? email us at info@budbus.shop